WD My Passport Beeping Noise HELP!!! N0n0_no Aug 12, 2014, 11:17 PM My 1tb My Passport just started making these weird beeping noises, the light constantly flashes and my computer senses it. MY WD passport wont load when it is plugged in. You can hear the hard drive loading and a light comes on but it - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website.
Hi folks,some strange behaviour from my passport for mac and a my book for mac wd drives running on my I mac. Upgraded to High sierra and drives have mounted no problem,but when i access my music files on the Wd drives and try to click play,nothing happens,There used to be an arrow to click to play but its not appearing,if i drag an individual file to desktop out of the drive,it plays no problem.Have hunted around the net for answers but so far no joy,wondering if anyone can shed light on this isssue?? Do you have WD Drive Utilities or WD Security installed on your Mac? I am not sure if this is relevant to your case specifically but both of these applications do not play nice with High Sierra; yet.
In my case, Time Machine on my WD My Cloud would not complete the backup which includes a USB 3 connected WD My Book. It would start but would not complete as the backup size grew continuously. WD website shows that these applications are not compatible with High Sierra.
Sure enough, upon uninstalling the application, Time Machine completed the backup and I have had no problems since. I am not sure if this will help, but try uninstalling the WD applications (if you have them installed, that is), at least until WD updates their applications for High Sierra.
I have a 1TB Seagate External hard drive. Upon trying to plug it in to my TV today, it would not load and told me it was 'empty'.
So I tried to plug it in to my computer, at this point it started beeping rapidly for about 10 seconds and although the computer recognizes the usb port being used, it cannot find the hard drive and therefore will not open any data. My question is: how can I get the hard drive working long enough to save my files onto a new hard drive?
I have quite a few files on there that I wouldn't like to lose. If anyone could help it would be much appreciated. If the drive is making a beeping noise it is the motor trying to rotate the disk platters but the arm is still positioned on the disk. Because the arm is only about 100 atoms distance away from the disk surface it doesn't simply 'slide' around.
The disk spinning is crucial in aiding the arm to move across the surface. It's like putting two clean mirrors on top of each other.
![My passport for mac not working My passport for mac not working](/uploads/1/2/5/5/125584944/330837959.jpg)
You can't easily pull them apart, you have to slide the apart. In my experience, putting the disk in the freezer makes no difference. Get yourself a small torx screwdriver kit, take the lid off and VERY carefully turn the centre of the disk with your torx screwdriver until the arm springs away into its home position. A little squealing is natural (remember the distance between arm and disk). Put the cover immediately back on and don't screw it together excessively tight. Test the disk. I think they spin anti-clockwise if the arms are on your LEFT hand side (as you're looking down on it).
I'm unsure of the torx size. I think a T6 may do the job.
Whatever you do, do not touch the disk surface! The arms should slowly move back by themselves as you turn the disk, some light assistance with a plastic tip may be needed, though, but if you haven't dropped the disk or anything then they should freely move by themselves. I can't stress enough how important it is that you be careful doing this and put the cove straight back on before testing. – May 23 '14 at 9:19.